Award winners 2016 update: Choose South Cumbria
HSJ award for strategic approach to recruitment
Choose South Cumbria is recruitment collaboration between NHS and private sector employers in the South Cumbria locality to promote the region as a place to live, work and play. The team includes Hazel Smith, Primary Care Development Lead, Karmini McCann, Workforce Business Partner, Kate North Workforce Futures Manager and Luke Dicicco, Business Development Manager.
How has it improved HR practice?
The campaign brought together key employers in the region. For the NHS partners in the locality, it was the first time every vacancy, including from general practice, have been advertised together. No hard and fast set targets were set as this was the launch of a new brand with a long-term proposition.
The last 12 months have resulted in unprecedented recruitment activity for the NHS collaborative. The Acute Trust has recruited 518 new starters (processing 6200 applications). Registered Nursing and Midwifery staff in post growth has been 6.8%, almost 7 times that of the national reference group.
Update on the project
It is great to have been recognised for the work we are doing across our local healthcare system, working together to attract and retain staff in our area. The recognition gives us a great boost as a collective of organisations, has certainly inspired us to do more – in fact as well as our collaboration with other major employers in the area (Choose Cumbria) we now have a dedicated healthcare recruitment site - www.betterwithyou.co.uk - which covers North Lancashire and South Cumbria.
We would really encourage others to work together with organisations that share the same challenges in terms of recruitment particularly in geographical regions. Through this work, we have developed relationships with workforce teams across public and private sector organisations in the locality, which means we can learn from each other and share best practice.
Karmini McCann, Workforce Business Partner, Choose South Cumbria
Award winners 2016 update: Once for Wales – NHS Wales Shared Services Partnership
Overall winner and Chamberlain Dunn Learning award for excellence in organisational development
The ‘Once for Wales’ technology enabled learning (TEL) solution gives assurance to organisations that staff are competent and compliant with the required levels of knowledge to safely and efficiently deliver patient care while meeting service, quality and financial challenges. Here Helen Thomas, deputy ESR Programme Director from NHS Wales Shared Services Partnership outlines what the project involved, what has changed since they won the award and plans for the future.
Our project has delivered a ‘one Wales’ national e-learning platform with materials available 24/7, 365 days a year at home or work. This includes:
• Access to e-learning modules outside the NHS Wales family.
• A TEL operating model that eliminates licence costs
• Agile e-learning development – over 200 e-learning courses have
been developed by Wales employees for Wales employees
• Accessibility in the use of e-learning – there are approximately
150,000 e-learning users registered
• Use – the average number of learners have grown from 500 (2014)
to over 20,000 users a month (2016).
Changes since winning the award
When you set out a blueprint for changing the future of work practices, despite having a business case that justifies why things need to change, there is always a risk of falling short of the vision. Change often means uncertainty for staff, they don’t always like new systems and there are always glitches that pose a threat to achieving the desired result.
This project was no different. Julie Rogers, who led this project, and the technology enabled learning team (TEL) team required resilience in abundance to remain positive to criticisms when the system failed and to continue along the direction of travel that we believed would bring about significant benefits for NHS Wales.
Winning the HPMA category for best OD initiative, then going on to win the HPMA Overall Winner has validated our belief that this project was not only the right thing to undertake, but that it was undertaken successfully with benefits fully realised.
The award provides national recognition of the hard work and dedication of all involved in delivering this project and recognises the significant impact it has had on delivering improved and prudent workforce services. It is rewarding to see this project showcased on a national level so other NHS organisations can adopt similar blueprints and realise equally valuable benefits.
Plans for the future
Plans for the future include extending this project to Wales universities, so health care students can access e-learning and acquire key statutory and mandatory learning & compliance within their undergraduate or medical training. This will build in safety and assurance to the onboarding of our future workforce in Wales. And why stop at health? We can also extend this project to wider public sector in Wales.
Why other trusts should enter the awards
The process of entering the award in itself was immensely helpful. It required us to reflect on why we embarked on this project, how we overcome issues and to recognise the significant journey we have been on. It also required us to objectively evaluate the project and seek feedback on the impact the project has had.
There has been significant recognition of this NHS Wales Shared Services Partnership project as a result of HPMA promotion, with the article ‘Managing Better Care: Lessons in Collaboration’ published recently by Managers in Partnership (MIP): http://www.miphealth.org.uk/News/HomepageNews-35411.aspx