Caroline Nugent

Caroline is President of the PPMA (Public Services People Managers' Association) and the Director of HR and OD at oneSource, a shared back office of 1,300 staff for the London Boroughs of Havering ,Newham and Bexley.

With over 25 years of experience in HR, Caroline understands the challenge of workforce and OD issues during significant organisational change.

Caroline has written numerous articles and works closely with external partners and was shortlisted for Personnel Today HR Director of the Year 2016.

Website: www.ppma.org.uk

Twitter: @CNugentHR