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Public service markets: putting things right when they go wrong

NHS Evidence - health management - Wed, 17/06/2015 - 11:34

National Audit Office -
Over 10 million people who used public services (approximately 1 in 5) in the UK last year faced problems when using those services, according to this report. The problems ranged from fairly straightforward issues, such as types of food in care homes, to serious and life-threatening safeguarding issues. The report says that consumers find the complaints and redress system confusing, that they have to deal with many different organizations, and that they have a low awareness of which ones to turn to. It finds that system-wide improvements are inhibited by poor central leadership and that public service organizations do not make enough use of complaints to improve services and there are serious impediments to doing so.

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Call to extend hepatitis C drugs access after £190m funding boost

HSJ - Wed, 17/06/2015 - 11:18
A charity has called for NHS England to allow all hepatitis C patients to access new treatments. It comes after the arm’s length body announced a much delayed commissioning policy for cirrhosis.
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Transforming general practice: what are the levers for change?

NHS Evidence - health management - Wed, 17/06/2015 - 11:04

Nuffield Trust -
This briefing examines academic evidence on current methods of driving change, as well as expert testimonials and case studies, to present a series of recommendations on how policy makers and regulators can support general practice to deliver these changes.

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NHS England: Digital plans could save £10bn

HSJ - Wed, 17/06/2015 - 10:30
Plans to roll out the use of digital technology in the health service could result in efficiency savings up to £10bn by 2020, work conducted for NHS England has estimated.
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HSJ Live 17.06.2015: HSCIC apologises for e-Referral tech problems

HSJ - Wed, 17/06/2015 - 08:00
The NHS e-Referral Service is back online following technical problems, plus the rest of today’s news and comment
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HSJ Live 17.06.2015: NHS e-Referral Service goes offline two days after launch

HSJ - Wed, 17/06/2015 - 08:00
Online system replacing the Choose and Book has gone offline due to a number of technical problems just two days after its launch, plus the rest of today’s news and comment
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HSJ Live 17.06.2015: Call to extend hepatitis C drugs access after £190m funding boost

HSJ - Wed, 17/06/2015 - 08:00
Charity calls for NHS England to allow all hepatitis C patients to access new treatments after body announces much delayed commissioning policy for cirrhosis, plus the rest of today’s news and comment
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Royal Free considers joint venture with specialist trust

HSJ - Wed, 17/06/2015 - 08:00
STRUCTURE: The Royal Free London Foundation Trust is considering a joint venture with a specialist orthopaedic hospital trust.
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HSJ Live 17.06.2015: Cap locum pay to stop the NHS's primary care bedrock eroding

HSJ - Wed, 17/06/2015 - 08:00
Until we tackle the relatively recent and accelerating culture of locum working which leads to high rates of pay, the GP workforce crisis will continue regardless of numbers, says Matthew Wright, plus the rest of today’s news and comment
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Executive Summary: Time to talk about clinical negligence

HSJ - Tue, 16/06/2015 - 16:32
A roundup of Tuesday’s key stories
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A blueprint for building the new deal for general practice in England

NHS Evidence - health management - Tue, 16/06/2015 - 14:58

Royal College of General Practitioners (RCGP) - 
This document sets out RCGP's comprehensive plan for the future of general practice which includes five actions for the new government to consider: investment of 11% of the budget in general practice; increasing the workforce; free-up GPs time for patient care; allow time for GPs to innovate; and improve GP premises.

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Exclusive: Special measures trust faces group legal action by patients

HSJ - Tue, 16/06/2015 - 14:18
A trust in special measures is facing collective legal action from more than a dozen patients and families. It comes amid allegations of systemic failure which contributed to poor care, HSJ has learned.
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NHS England admits 'rush' to spend GP premises fund

HSJ - Tue, 16/06/2015 - 14:06
NHS England has signalled it will adopt a ‘strategic approach’ in its use of a £1bn fund for primary care premises, admitting that the first year of investment had been a ‘rush’.
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DH considers cap on legal costs for negligence claims

HSJ - Tue, 16/06/2015 - 14:00
The Department of Health is considering a cap on legal costs for clinical negligence claims against NHS organisations.
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Everington: 'Equal number' of consultants as GPs should sit on CCGs

HSJ - Tue, 16/06/2015 - 13:32
As many medical consultants as GPs should sit on the governing bodies of their local clinical commissioning groups, a member on HSJ’s Future of NHS Leadership inquiry has said.
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Everington: 'Equal number' of consultants as GPs should sit on CCGs

HSJ Workforce - Tue, 16/06/2015 - 13:32
As many medical consultants as GPs should sit on the governing bodies of their local clinical commissioning groups, a member on HSJ’s Future of NHS Leadership inquiry has said.
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Consultants should sit on CCG boards, says primary care leader

HSJ Workforce - Tue, 16/06/2015 - 13:32
Consultants should sit on the boards of their local clinical commissioning groups, a member on HSJ’s Future of NHS Leadership inquiry has said.
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Mental health crisis review – experiences of black and minority ethnic communities

NHS Evidence - health management - Tue, 16/06/2015 - 12:26

Race Equality Foundation (REF) - 
The Race Equality Foundation was commissioned by the Care Quality Commission to conduct a series of interviews and focus groups with black and minority ethnic people, in specific areas, who had experience of crisis care. These areas were: Ealing, Lambeth, Northampton, Sandwell and Southampton. This report presents the results of this work and provides an insight into patient experience of mental health crisis care from a BME perspective.

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Mobility of public and private sector workers

NHS Evidence - health management - Tue, 16/06/2015 - 12:23

Institute for Fiscal Studies - 
This briefing note looks at the movement between jobs, or ‘mobility’, of workers in the public and private sectors. It sets out the extent to which reductions in the public workforce to date have been delivered by reducing net inflows from outside the labour force (freezing recruitment of new workers and not replacing workers who move to non-employment) and increasing net outflows to the private sector (more workers moving from the public sector to the private sector than moving in the other direction).

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The NHS Standard Contract and the voluntary, community and social enterprise (VCSE) sector survey

NHS Evidence - health management - Tue, 16/06/2015 - 12:05

Regional Voices - 
Regional Voices is working with NHS England to help understand specific issues which VCSE organisations have experienced in using the NHS Standard Contract. NHS England will undertake its annual, wider, consultation in preparation for the 2016/17 Contract later this year, in which VCSE organisations will also be invited to participate. This survey is open to VCSEs and seeks views and comments until 27 July 2015.

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