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This report details the findings of an investigation into the failings of the complaints system in health and social care. It raises concerns about the NHS and local authority red tape making it difficult for people to complain and that there is not enough independent advice and support out there to help those in need and, above all, the public is given little incentive to come forward about their experiences. It highlights simple changes which could be made to the system in order to improve patients' experiences in complaints handling within health and care systems.
Care Quality Commission (CQC) -
This review into the care provided to people living with dementia found an unacceptable gap in the quality of care that means people are at risk of experiencing poor care as they move between care homes and hospitals. It also highlighted poor practices in sharing information between health and care professionals and the benefits of supporting the mental and physical health of individuals in order to reduce avoidable admissions to hospital and unnecessary long stays in hospital.
Diabetes UK -
This report explains how diabetes care can be improved to achieve better outcomes for people with diabetes. The challenge for commissioners and healthcare providers locally is to make the system work to support that.
Thomas Pocklington Trust -
This study found that the majority of people with sight loss are not lonely and highlights a need to investigate what protects them, both from feeling alone and from becoming socially isolated. It highlights the need for services working with people with sight loss to consider individual risk factors for loneliness and social isolation.
This report argues for a 5-10 year cross-sector strategy to be put in place in order to tackle the obesity crisis. Covering both education and regulation, the report grasps the extent of the obesity explosion and sets out the essential responses to halting progression and reversing the drastic effects of overweight on individual health, employment, social care and the wider economy.