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NHS England -
This review was designed to assess the implementation, publication, use and reception of FFT during the first six months of national data collection, focusing on what has worked well and what might be improved. It found that FFT had made a positive impact on the NHS, with 78% of trusts saying it had increased the emphasis on patient experience in their trust. The FFT was also seen to have an important role on driving local service improvements, as well as boosting staff morale when positive comments are received.
Institute of Healthcare Management (IHM) -
This survey of IHM members reveals that over half (53.7%) of health and social care managers signalled doubt that greater integration of health and social care will take the pressure off the NHS. Other key concerns and issues included uncertainty on whether their organisations could deliver safe and compassionate care; an appetite for greater collaboration between the public and private sector; and increasing financial pressure inspiring greater innovation.
Department of Health (DH) -
This atlas of variation shows differences in the amount hospitals pay for everyday items including catheters, gloves and needles. It aims to help hospitals to compare prices and identify where they need to drive down costs so they can invest in more doctors and nurses to care for patients, as well as in frontline care.
Monitor and NHS England’s long-term aim is to develop a transparent, flexible and accountable NHS payment system that rewards good-quality, efficient care that delivers the best possible outcomes for patients. The proposed changes to the 2015/16 National Tariff Payment System are designed to help maintain financial discipline while promoting quality high-quality care for patients in tough economic conditions. The proposals would also encourage a speedier expansion of innovative patterns of care to meet the needs of patients. Healthcare providers and commissioners are encouraged to respond to these proposals in order to influence the final national tariff which will be published later in the year. This consultation closes on 15 August 2014.
Plymouth University -
Enquiries made by the general public to the General Medical Council (GMC) about doctors’ fitness to practise rose from 5,168 in 2007 to 10,347 in 2012. The report found that an increase in complaints has been seen across the UK, which suggests wider social trends rather than localised issues; pointing towards problems with the wider complaint-handling system and culture. It highlights the increased profile of the GMC, press coverage of medical complaints and social media as potential factors in the rise in complaints.