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Freedom To Speak Up -
This review was announced on 24 June 2014 by the Secretary of State for Health and is led by Sir Robert Francis QC. Sir Robert wants to hear from as many people as possible who have experiences, both good and bad, of raising concerns in the NHS. It will gather information in a number of ways including an invitation to share experiences and ideas, seminars and research projects. A report containing the findings is planned for November 2014.
Department of Health -
This slide deck summarises Healthcare UK’s performance against the targets set for 2013 to 2014 and highlights the main points of the business plan for the current year. It also looks at opportunities for digital health in China and future priorities.
Picker Institute Europe -
This policy briefing looks at the evolution of the FFT from its roots in the Net Promoter Score and briefly trace its history. It then considers why the FFT has been associated with so much controversy, reflects on the key recommendations in the latest review, and asks whether they go far enough to address the critics’ concerns.