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Department of Health (DH) -
This guidance explains the issues and processes NHS charities need to consider when becoming independent.
Care Quality Commission (CQC) -
This intelligent monitoring data is used by CQC in order to decide which GP surgeries are in need of inspection. This data is made up of different types of evidence on patient experience, care and treatment, based on sources including surveys and official statistics. These intelligent monitoring reports reveal that almost eight out of ten surgeries are of 'low concern' and are not an immediate priority for inspection.
Patients Association -
This report highlights concerns about the way in which patient complaints are handled by the Parliamentary and Health Service Ombudsman. Using examples of patients' experiences, it outlines the failings in the efficacy and speed of the complaints handling process. Finally, it recommends that the House of Commons Public Administration Select Committee and government reform complaints handling within the NHS and the Parliamentary and Health Service Ombudsman.
Supporting safe transition for internationally educated health professionals (IEHPs) working in the NHS in London
London Postgraduate Medical and Dental Education -
This framework aims to provide an overview of the challenges and opportunities which face IEHPs and their educators. The framework is centred around five domains: communicative and cultural capability, clinical capability, professional culture, developing resilience and teaching & learning. It includes links to case studies, podcasts of IEHPs discussing their experiences, and access to online resources for both educators and IEHPs.