Life Questions is a new online tool which Mills & Reeve has developed to help frontline NHS staff and others coping with the Covid-19 crisis.
We know that healthcare professionals are worried about catching the virus, and this has led to lots of them wanting to make sure that their own affairs are in order in case the worst happens. One of my partners, Chris, who heads our private client team, had this exact conversation last week with his wife, who is a GP working in a hot site in primary care. Chris realised that there is no way for healthcare professionals quickly and easily to check if they have the right documents in place to protect their loved ones if they themselves should get ill.
So we have put together a tool which is completely free to use and which explains to the user about making a will, an advance decision, a guardianship appointment for their children and a lasting power of attorney. It enables the user to check how the intestacy rules apply to them if they don’t make a will. Finally, it provides some simple downloadable documents that the user can take away and sign.
Some people really should take legal advice about their own affairs. If Life Questions thinks they need advice, it directs them to the Society of Trust & Estate Practitioners website. We are not trying to sell services to them, nor do we want to. We do not collect any data about the user and so we can’t contact them at all.
We want to help with the national effort to deal with this crisis. We want to help people like Chris’s wife who are putting themselves in the front line every day.
Since launching on 9 April, over 500 people have used the tool. We have also received some great feedback and the news has clearly travelled as Chris’s wife has received an “all staff” email from the head of her local Clinical Commissioning Group including a link to the tool and recommending staff look at it!
You can find Life Questions at https://apps.fliplet.com/life-questions-with-mills-reeve
Mills & Reeve