In conjunction with The TCM Group and the Institute of Organisational Dynamics

 Registration is closed for this event

A Transformational Culture is fair, just, inclusive, sustainable and high performing. It offers a new cultural paradigm and a practical framework for health and social care organisations who are committed to putting their purpose, their people and their values first.

As part of our collective efforts to build a better working culture within the NHS, Health and Social Care sector, we are hosting an exclusive online conference in partnership with The TCM Group and The Institute of Organisational Dynamics.

As we prepare to embark on a research project in partnership with the HPMA, this online conference will provide an introduction to our proposed evaluation of the need for, and impact of a transformational culture within health and social care organisations. During the session, we will explore key themes around culture change, covering the main research areas of:

  1. The need for a fair, just, inclusive, sustainable and high-performance culture within the health and social care sector.
  2. The development and benefits of a cross-functional Transformational Culture Hub.
  3. Evaluating the impact of the 8 enablers of a Transformational Culture.
  4. Measuring the outputs of a Transformational Culture: The 7Cs
  5. The benefits to the NHS of creating greater alignment between employee experience and patient experience

This event will be held on Thursday 13th January 2022 starting at 1.30pm and will last for approximately 120 minutes and will include the opportunity to ask questions.  Delegates can submit questions in advance or add them during the webinar.  If you would like to submit a question in advance, please email it to

Joining instructions will be sent out 24 hours prior to the event. 


Speaker Biography – David Liddle.

David is a thought leader in the areas of organisational dynamics, conflict resolution and transformational culture. He is author of two highly acclaimed books ‘MANAGING CONFLICT’ and ‘TRANSFORMATIONAL CULTURE’ Both texts are published by Kogan Page. David has spent the last 30 years reframing HR systems, management processes, and leadership behaviours. He puts people and values at the heart of his customers organisations. With a mindset of collaboration, inclusion and empowerment, he brings disparate stakeholders together to develop a highly effective and progressive form of organisational pluralism and common purpose. He created The FAIR Model™ and he draws inspiration from processes including, but not limited to, systems thinking, positive psychology, appreciative inquiry, restorative justice, behavioural science, principled negotiation, emotional intelligence, and nonviolent communication. Following the completion of a degree in race relations in the early 90's, David led several high-profile inclusion and regeneration projects. In that time, he observed the insidious and damaging impact of unresolved conflicts and tensions within, and between, communities. Determined to find a better way, he went on to establish and lead one of the first community mediation and restorative justice (RJ) schemes in the UK. In 2001, having been awarded an MBA with Distinction, David established The TCM Group (Train. Consult. Mediate). His vision for TCM was, and still is, to reduce the negative impact of conflicts and complaints by creating the conditions for employees and managers to have quality conversations. David has built an award winning company with world class consultants and employees. TCM works with household names to integrate person-centred and values based systems, cultures and leadership practices. In 2014, frustrated with the corrosive and adversarial systems for addressing issues in the workplace, David launched his groundbreaking Resolution Framework™. This Framework has been adopted by numerous organisations to replace their discipline and grievance procedures including major banks, insurers, hospitals and government bodies. David is a Fellow of the RSA and he is the founder of the Institute of Organizational Dynamics ( David is a well respected speaker and he has written numerous articles and contributed to a number of texts. David is a father of three beautiful children and he enjoys cycling and supporting local projects and initiatives. Contact David at or via


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13th, January 2022 1:30 PM through  3:30 PM
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