Diversity – Improving good practice
Royal Free London NHS Foundation Trust
Ragini Patel, Deputy Director of People
The Trust is committed to improving diversity and the experiences of all staff. They have implemented diverse panels for recruitment to support WRES Indicator 1 and rigorous assessment checklist to review every decision on taking disciplinary action WRES Indicator 3.
They tackled the issue of the gap of BAME staff in senior management after BAME staff reporting negative experiences. Board members and managers undertook unconscious bias training with regular BAME staff listening sessions. The result is the assurance that the Trust’s recruitment policies and processes are being followed as managers have been trained properly.
- Introduced recruitment interview training and diverse panels
- Board improved its diversity
- More senior BAME staff recruited, now 31% in senior management teams
- Reduction in BAME staff going forward to formal disciplinary hearings.
|The judges were impressed with the trust’s productive journey in improving diversity and staff experience areas of focus being recruitment and selection and decision making around disciplinaries. They demonstrated steady improvements with a clear vision for next steps and targets for the future.|