The Importance of Information Sharing

Northamptonshire Health and Care Partnership

Ben Manser, Strategic Workforce Planner

Through NHS Long Term plan and the People Plan working planning is now taking a more centre stage. This project shows the importance of information sharing and data analysis in workforce planning in Northamptonshire via the workforce dashboard.

All NHS and local authority providers signed up including primary care, the East Midlands Ambulance Service and private providers to provide quarterly information on staff in post, leavers and starters, absence, turnover and so on. This allows the Northamptonshire system to plan the workforce, using modelling tools to assess supply against demand.

Key points:

·         Clinical placement data shared with university provider and training hubs to plan workforce growth and intakes

·         Turnover data helps with retention strategy

·         Helped with primary care workforce planning to meet targets

·         Aim to work with public health to link patient health data with workforce data to create joined-up approach.

Judges’ view

The judges were really impressed by the ambition, scope and scale of this project. The team overcame the challenge of securing and working with data from various organisations keeping a focus on the long-term impact and potential of this project.


Supporting our Quality, People, and Sustainability Framework

Warrington and Halton Teaching Hospitals

Carl Roberts, Head of Workforce Systems and Intelligence

Louise Rylett, Head of Employment Services

They realised the importance of making informed decisions to ensure the continued delivery of high quality safe and compassionate care and designed a suite of engaging Workforce Information Dashboards to enable an understanding of themes, issues  and opportunities, delivering the insight required to support decisions.

 Key points:

  • Importance of relevant, up to date, flexible, accessible information which is easy to compare
  • Dashboards helped to improve nursing recruitment and retention
  • Improved mandatory training compliance; helped create diverse and representative workforce, ward accreditation programme.

Judges’ view

A good project which has clearly started to make a difference.




Go Engage

Wrightington Wigan and Leigh NHS Foundation Trust

Helen Roberts, Business Development Manager

Patti Turfrey, Senior Organisational Psychologist

Nicole Williams, Deputy Director of OD And Engagement

Following poor engagement scores in 2011, the Trust decided to develop an engagement model based on psychological theory and practice, a twofold approach consisting of an organisational survey and a local level teams programme. The result was much improved engagement scores and some significant improvements in patient care.

Key points:

  • Go Engage model – nine employee engagement enablers and seven engagement indicators
  • Cloud based IT platform used for regular staff surveys to pinpoint trends and hot spots
  • Achieved and retained high place in NHS National Staff survey; partnered to help other Trusts.


Judges’ view

This has been a long- term project which has grown over the years.  It is commendable that the work is now transferring across NHS Trusts. The panel recognised the work done and the use of data to improve performance and drive change in a timely manner.


Patchwork (formerly LocumTap) is on a mission to digitally transform your NHS staff bank. We have been proven to increase locum shift fill rates, reduce agency spending and deliver service efficiencies to your organisation. This is coupled with recruitment support to help you increase the size of your staff bank. We work closely with our NHS partners to address their temporary staffing challenges using innovative technology that streamline processes and bespoke digital marketing to increase your temporary staffing workforce. Built in partnership with Chelsea & Westminster NHS FT, our products include a cloud- based portal to help employers manage their locum vacancies efficiently, automate admin tasks and improve visibility with advanced data analytics. Our mobile app allows staff banks to better engage with locums, and for clinicians to browse/book shifts on-demand. Patchwork deploys a mature implementation strategy with our partner organisations and we provide continuous after-care support to ensure maximum benefit realization. We have demonstrated over 50% increase in the size of NHS staff banks, significant improvement in bank fill rates from 35% to over 90%, and generated cost benefit of up to £750,000 per year.

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