“Kind people are my kind of people” is Shirley Rogers mantra!
Throughout her career Shirley has been passionate about the role that people management has in fostering a sense of pride, respect and community within the workforce for the benefit of patient care.
After graduating with an Honours Degree from Newcastle University in 1986, she began her career working in Central Government in London and from there moved to the private sector and the Police Service before joining NHS Scotland in 1996.
Shirley initially worked as Human Resource Director within the Scottish Ambulance Service and, in the eight years since Shirley was appointed as Director of Health Workforce, Leadership, Reform and EU Exit preparations at the Scottish Government, she has championed a number of areas including:
• Leadership and management development;
• Succession planning and talent management;
• Everyone Matters, the Workforce Vision for NHS Scotland;
• Workforce planning;
• Reshaping medical careers.
Shirley pays attention to staff and recognises that compassionate leadership is fundamental to the health and wellbeing of the health and social care workforce. Her own style embodies compassion and, as a leader, Shirley encourages staff to “listen to each other with fascination”, to understand the challenges we all face and to empathise and support each other
As an HR professional she not only recognises the importance of these values but also the need to deliver them. Shirley has worked tirelessly to ensure that they have become part of the fabric of NHSScotland by:
• Ensuring that leaders and managers at all levels understand and demonstrate the values and behaviours expected of them;
• Ensuring that line managers at all levels are clear about their people management responsibilities and are held to account for how they carry out these responsibilities;
• Identifying the development, training and support needs of line managers at all levels, particularly in relation to people management.
Shirley is an inspiration and a mentor to many young Human Resource professionals. Despite being very busy she always makes time to help others and never makes the person on the other end of the conversation feel unimportant. Under Shirley’s tenure there has been a clear emphasis on development, growth and support, not just for fellow HR professionals but for all employees across NHSScotland. Shirley recognises the importance of taking time to understand employee expectations and fostering commitment towards the goal of delivering high quality health and social care services across the country.
Shirley’s tenure as Director of Health Workforce, Leadership, Reform has seen the public sector face the unprecedented challenges of financial and workforce sustainability, rising demand, expectations and complexity.
As she departs the NHS for a new challenge in leading preparations for the country’s exit from Europe the loss of her energy and enthusiasm will be keenly felt by her colleagues.
Through her approach to talent management Shirley has overseen the development of a national talent pool of emerging leaders and aspiring directors who will now be able to take the next step in their careers and fill the void she leaves.
The qualities that she embodied during her service and the she legacy that she leaves means people management has never been more relevant within the NHS.