Greater Manchester Neighbourhood-Based Blended Roles
Greater Manchester Health and Social Care Partnership
Joanne Finnerty, Social Care Workforce Lead
The Greater Manchester Blended Roles trailblazer has explored working in a more integrated way across health and social care at a neighbourhood level for the benefit of residents and the workforce; and the opportunity offered by the creation of new integrated roles.
This rapid cycle improvement approach where interdisciplinary health and social care action teams participate in high intensity activities designed to identify new ways of working using existing resources and infrastructure. It is part of a wider programme to better support people to live well at home – care home, own home or supported living.
- Project steered by group including local authority, district nurse team and adult social care providers plus input from CCG, voluntary sector, specialists
- People now receive care from same keyworker or nurse – single point of contact
- Independent sector providers as integral providers
- Staff report improved care and greater job satisfaction
- Being rolled out to other localities.
The judges felt this project will have far reaching impact on communities regionally with the potential to expand nationally. Providing “one knock at the door” services for people needing care at home was communicated with passion by the team. Improved communication between district nurses and home care staff has led to trusted relationship building, improving patient experience and staff satisfaction.