Greater Manchester Neighbourhood-Based Blended Roles

Greater Manchester Health and Social Care Partnership

Joanne Finnerty, Social Care Workforce Lead

The Greater Manchester Blended Roles trailblazer has explored working in a more integrated way across health and social care at a neighbourhood level for the benefit of residents and the workforce; and the opportunity offered by the creation of new integrated roles.

This rapid cycle improvement approach where interdisciplinary health and social care action teams participate in high intensity activities designed to identify new ways of working using existing resources and infrastructure. It is part of a wider programme to better support people to live well at home – care home, own home or supported living.

Key points:

  • Project steered by group including local authority, district nurse team and adult social care providers plus input from CCG, voluntary sector, specialists
  • People now receive care from same keyworker or nurse – single point of contact
  • Independent sector providers as integral providers
  • Staff report improved care and greater job satisfaction
  • Being rolled out to other localities.

 Judges’ view

The judges felt this project will have far reaching impact on communities regionally with the potential to expand nationally. Providing  “one knock at the door” services for people needing care at home was communicated with passion by the team. Improved communication between district nurses and home care staff has led to trusted relationship building, improving patient experience and staff satisfaction.

Contact: jo.finnerty@nhs.net

FINALIST

The Bank Network – Bankshare Collaborative Working

East & North Hertfordshire NHS Trust

Emma Martin, Head of Temporary Staffing and Workforce Systems

Paul Da Gama, Chief People Officer

By providing staff access to a range of flexible shift opportunities, more staff were able to find the work that best suited their lifestyle and optimise shift fill. Trusts agreeing to collaborate are more likely to benefit from lower temporary staffing costs and restrict agency use. The three local Trusts joined forces to create The Bank Network, giving flexibility for staff to work bank shifts across all three without further paperwork.

Key points:

·         Managed by NHS Professionals as single contract with a one shift booking platform

·         Bank includes over 10,000 staff including 4,600 registered nurses

·         Joint agency rates across region agreed

·         Benefits in reduced costs, greater use of bank shifts,

Judges’ view

The panel were impressed by the cohesion shown by the partners, the trust that they had created was clear. They have built a sustainable platform using NHS Professionals which improves opportunities for staff with a cooperative approach that benefits all partners.

Contact: paul.dagama@nhs.net

FINALIST

Internships for individuals with disabilities

Black Country Partnership Foundation Trust

Tara Conlan, HR Business Partner

The aim is to establish and improve the employment opportunities for people with disabilities. For the past three years this initiative has been delivered in partnership with Black Country Partnership NH Foundation Trust and an external specialist school to provide internships for young adults with learning disabilities.

Key points:

  • Created pathway with a local specialist school for year 13 students to have 12-month internship, leading to employment
  • Importance of matching role and individual plus on the job support from Job Coach
  • Improved diversity of workforce for disability.

 

Judges’ view

The panel were impressed with the teams’ enthusiasm for their excellent work supporting young people with learning difficulties into employment. The connections with education and with parents were at the heart of the project.

Contact: tara.conlan@nhs.net

 

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